Shipping Policy
Thank you for visiting and shopping with us. The following terms and conditions constitute our Shipping Policy.
Processing time
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1–3 working days after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping time
This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
- Standard delivery: 7–15 working days
- Expedited delivery: 3–7 working days
Shipping rates & delivery estimates
We ship to Australia, Canada, the United States, and the rest of the world.
- Standard delivery (orders $0.00–$59.99): $3.00
- Free shipping (orders $60 and up)
- Expedited delivery: $8.00
Delivery delays can occasionally occur.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. To track your order, you can also visit our Tracking Order page or contact us by email.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.